Frequently Asked Questions

Shipping & Orders

How long will it take to get my order?

We process orders within 1-3 business days. Once shipped, standard delivery takes between 3-7 business days depending on your location in the continental US.

Do you ship internationally?

Currently, we only ship within the continental United States. We hope to expand our trail to international riders in the future!

How can I track my package?

As soon as your order hits the trail, we'll send you a shipping confirmation email with a tracking number so you can follow its journey.

Returns & Exchanges

What is your return policy?

We accept returns of unworn, unwashed items with tags attached within 30 days of delivery. Please note that original shipping fees are non-refundable.

How do I start a return?

Email us at returns@desertcowgirl.com with your order number, and we'll guide you through the process.

Product & Sizing

How do the clothes fit?

Most of our apparel follows standard Western sizing. If an item runs small or large, we'll make sure to note that in the specific product description.

Will you restock items that are sold out?

Many of our boutique pieces are limited runs to keep your style unique! However, we do restock our "Cowgirl Classics" periodically. You can sign up for notifications on the product page.

Contact & Support

Still have questions?

We're here to help! Reach out to us at support@desertcowgirl.com and we'll get back to you as fast as a gallop.